Privacy Policy

Effective Date: November 4, 2025
Website: https://www.arihub.com

Welcome to AriHub (“we,” “us,” “our”). Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit our website, engage with our services, or communicate with us in any form.

By accessing or using the AriHub website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue your use of our website and services immediately.

Table of Contents

1. About AriHub

AriHub is a full-service digital growth agency that helps businesses build their online presence through web development, SEO, content creation, social media marketing, design, and branding.
Our goal is to make digital success accessible to everyone, and to do so, we collect certain information to provide customized, effective services.

2. Scope of This Policy

This Privacy Policy applies to:

The AriHub website (www.arihub.com)
Subdomains, applications, and landing pages owned or operated by AriHub
All digital communications, forms, and interactions between users and AriHub
Clients, partners, contractors, and subscribers engaging with AriHub services

This Policy does not apply to third-party websites or applications linked through our site. We encourage users to review third-party privacy policies before engaging with them.

3. Information We Collect

We collect information to understand our users’ needs, improve services, and deliver personalized experiences. The types of data we collect include:

A. Personal Information

Information you voluntarily provide through contact forms, project inquiries, or subscriptions, such as:

Full name
Company name and role
Email address
Phone number
Billing or payment details (when applicable)
Postal address
Communication preferences
Testimonials, feedback, or case studies

B. Account and Login Information

For clients or partners using AriHub dashboards or managed services, we may collect:

Username and password (securely stored)
Access credentials to marketing platforms (with your consent)
Project management or analytics data

C. Automatically Collected Information

When you browse our website, we automatically collect certain technical information:

IP address and location
Browser type, operating system, and device details
Pages visited, duration of visits, and referral links
Clickstream data and interaction logs
Cookies and tracking identifiers (see Section 10)

D. Communication Data

We store records of:

Email exchanges
Live chat or contact form submissions
Comments or messages on social media
Customer support interactions

E. Business and Project Information

For clients, we may collect:

Website URLs, keywords, or analytics access
Business goals, marketing data, and target demographics
Content or creative assets (text, images, videos) provided for work execution

F. Payment and Transaction Data

When you make a purchase or payment:

Billing name and address
Transaction history
Payment method (e.g., PayPal, Stripe, bank transfer)
Note: AriHub does not store credit card or banking details; all payments are securely processed via trusted third-party gateways.

4. How We Use Your Information

We use collected data to operate efficiently and provide the best user experience. Specifically, we use information for:

A. Service Delivery

To respond to inquiries, project requests, or consultations
To manage your account or project communications
To deliver digital marketing, SEO, and design services
To process payments and send invoices
To send reports, analytics, or deliverables

B. Communication and Support

To send service-related updates, newsletters, or marketing emails
To notify you about changes in our policies or services
To provide technical or customer support

C. Personalization

To customize website experience based on interests and behavior
To recommend relevant articles, solutions, or offers
To tailor email and advertising content to user preferences

D. Improvement and Analytics

To analyze website traffic and performance using tools like Google Analytics
To identify usability issues, optimize user experience, and enhance our content strategy
To measure the effectiveness of marketing campaigns and conversions

E. Legal and Security Compliance

To protect our website from spam, fraud, or abuse
To comply with applicable legal, tax, and accounting obligations
To enforce contracts and investigate disputes
To secure our servers and protect user data

5. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Union (EU), we process your data under one or more of the following legal bases:

Consent: When you voluntarily provide data through forms, subscriptions, or cookies.
Contractual Necessity: When processing is required to fulfill a service or project agreement.
Legal Obligation: When we must comply with tax, accounting, or regulatory laws.
Legitimate Interests: When processing helps us operate efficiently, improve security, or market relevant content, provided it does not override your rights.

You can withdraw consent at any time by emailing privacy@arihub.com.

6. How We Store and Protect Your Data

AriHub uses advanced security measures to safeguard all personal and project data.

A. Security Measures

SSL encryption across all communications
Secure hosting servers protected by firewalls and intrusion detection
Role-based access controls for staff
Regular malware scans and vulnerability testing
Encrypted data backups

B. Data Retention

We retain personal data only as long as necessary for legitimate business purposes or as required by law. For example:

Contact inquiries: retained for up to 12 months
Client records: retained for 5 years after project completion
Billing records: retained per accounting regulations
Analytics data: stored in aggregated, anonymized form

You may request deletion of your personal information at any time (see Section 13).

7. Data Sharing and Disclosure

We respect your privacy and never sell your personal information.
However, we may share data in the following limited cases:

A. Service Providers

With trusted vendors and partners who assist in delivering our services, such as:

Hosting and server providers
Payment gateways (PayPal, Stripe, etc.)
Email marketing services (Mailchimp, ConvertKit)
Project management tools (ClickUp, Trello, Notion)
Analytics providers (Google Analytics, Meta Pixel)

These providers are contractually bound to process your information securely and only as directed by us.

B. Legal and Regulatory Authorities

We may disclose data to law enforcement or government agencies when required to:

Comply with a legal request or court order
Protect the safety or rights of individuals or our organization
Prevent fraudulent or malicious activities

C. Business Transfers

If AriHub merges, acquires, or reorganizes, your data may be transferred to the new entity, provided that equivalent privacy safeguards remain in place.

8. International Data Transfers

AriHub operates globally. Therefore, your data may be transferred to and stored in countries outside your own, including within the European Economic Area (EEA) and United States.
When transferring data internationally, we ensure adequate protection through:

Standard Contractual Clauses (SCCs)
GDPR-compliant vendor agreements
Data anonymization and encryption

9. Your Rights Under Data Protection Laws

Depending on your region, you have specific rights regarding your personal data.

A. General Data Rights

You may:

Request access to the information we hold about you
Correct inaccurate or incomplete data
Request deletion (“right to be forgotten”)
Request restriction of processing
Object to processing for marketing or legitimate interests
Request a copy of your data in a portable format (data portability)

B. For EU Residents (GDPR)

You can exercise these rights under Articles 15–22 of the GDPR.
To do so, email privacy@arihub.com with the subject “Data Request – GDPR.”

C. For California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), you have rights to:

Know what data we collect and how it’s used
Request data deletion
Opt-out of the sale of personal information (AriHub does not sell user data)
Non-discrimination for exercising your rights

To submit a CCPA request, email privacy@arihub.com or use our Contact Form.

10. Cookies and Tracking Technologies

A. What Are Cookies?

Cookies are small data files stored on your device that help us improve functionality and personalize your experience.

B. Types of Cookies We Use

Essential Cookies: Necessary for site operation (e.g., session management).
Analytics Cookies: Measure website traffic and behavior (e.g., Google Analytics).
Functional Cookies: Remember preferences, such as language or region.
Advertising Cookies: Deliver targeted ads or remarketing (e.g., Facebook Pixel, Google Ads).

C. Managing Cookies

You can manage or disable cookies through your browser settings. Note that some site features may not function correctly without cookies.
You may also use tools such as:

11. Email Marketing and Communications

We may send you updates, service information, or promotional messages if:

You subscribed to our newsletter
You are an existing client or partner
You opted in through a lead form or campaign

You can unsubscribe anytime by clicking “Unsubscribe” in any email or contacting us directly.
We strictly comply with CAN-SPAM and GDPR email marketing regulations.

12. Third-Party Links and Integrations

Our website may include embedded content or links to third-party websites (e.g., YouTube, LinkedIn, Meta).
We are not responsible for their privacy practices or content.
When you click a third-party link, you are subject to that provider’s policy.

13. Data Deletion and Account Termination

You may request deletion of your data at any time. Upon verification, we will:

Permanently delete personal and project-related data unless legally required to retain it
Confirm completion of deletion via email within 30 days

For account deletions, please email support@arihub.com.

14. Children’s Privacy

AriHub does not knowingly collect personal data from individuals under 13 years of age.
If we learn that a child has submitted personal information, we will promptly delete it.
Parents or guardians may contact privacy@arihub.com to request removal.

15. Data Breach Notification Policy

In the unlikely event of a data breach involving your personal information, AriHub will:

Identify and contain the incident immediately
Notify affected users within 72 hours (as required by GDPR)
Provide information about the breach and recommended actions
Cooperate fully with regulatory authorities

16. Retention and Archiving Policy

We retain personal data for as long as necessary to:

Provide services or support
Comply with legal, tax, or audit obligations
Maintain backup archives for security or disaster recovery

After expiration, data is anonymized or securely deleted using encryption-based deletion standards.

17. Advertising, Tracking, and Analytics Tools

We may use:

Google Analytics: Tracks site performance (see Google Privacy Policy).
Meta Pixel: Measures ad effectiveness and conversions.
Hotjar or Microsoft Clarity: Understands user interactions for UX improvement.

All analytics data is anonymized where possible and used only for business optimization.

18. Affiliate and Partner Programs

AriHub may run affiliate marketing campaigns or partnerships.
When you click a partner link, cookies may track your interaction for commission purposes.
We disclose affiliate relationships clearly in content that includes such links.

19. Payment Processing and Financial Data

All transactions are handled through secure third-party payment processors (e.g., PayPal, Stripe, Wise).
We never store or access full payment card details.
We receive confirmation of successful payments for invoicing purposes only.

All payment processors comply with PCI DSS (Payment Card Industry Data Security Standard).

20. Use of AI and Automation Tools

To enhance services, AriHub may use artificial intelligence or automation tools (e.g., for content generation or analytics).
These tools are used ethically and comply with privacy laws.
Personal data is anonymized before being processed by AI systems.

21. Data Processing by Contractors

All freelancers, contractors, or partner agencies working with AriHub are bound by:

Non-disclosure agreements (NDAs)
Data processing addendums (DPAs)
Security protocols matching our internal policies

They may access limited project data strictly necessary for completion of assigned tasks.

22. Policy on Sensitive Information

AriHub does not intentionally collect sensitive data such as:

Racial or ethnic origin
Religious or political beliefs
Health or biometric information
Sexual orientation

If such data is inadvertently shared during a project, we will process it with the highest confidentiality and delete it once no longer required.

23. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or business developments.
Changes will be posted with an updated “Last Modified” date at the top of this page.
Significant changes will be communicated via email or website notification.

Your continued use of our Website or Services after updates signifies your acceptance of the revised Policy.

24. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

📧 Email: privacy@arihub.com
📞 Support: hello@arihub.com
🌍 Website: https://www.arihub.com/contact/
🏢 Address: AriHub Digital Growth Partner, Drøbak, Akershus County, Norway

25. Your Consent

By using AriHub’s website and services, you consent to the collection and use of information as described in this Privacy Policy.

If you disagree with any term, please discontinue your use immediately.

26. Summary of Key Points

Purpose	Your Rights	Retention Period
Delivering services and communication	Access, correction, deletion, restriction, portability	As long as necessary for business or legal purposes
Marketing and newsletters	Opt-in and opt-out anytime	Until unsubscribed
Analytics and website improvement	Right to object	24 months (aggregated form)
Legal and compliance	None (mandatory)	5 years or per legal requirement

27. Governing Law

This Privacy Policy and any dispute arising from it shall be governed by and interpreted in accordance with the laws of Norway, without regard to conflict-of-law provisions.
Disputes shall be resolved in the courts of Akershus County, Norway.

28. Final Acknowledgment

By visiting AriHub or becoming our client, you acknowledge that:

You have read and understood this Privacy Policy.
You agree to its terms regarding the collection and processing of your data.
You are aware of your rights and how to exercise them.

Last Updated: November 4, 2025